Baycrest Volunteer Handbook
27
Client privacy and confidentiality
Baycrest respects the right of each individual to privacy and to the
confidentiality of their information. Individuals are entitled to
understand what and why information is requested, how it will be
collected and used, and when and to whom it might be disclosed.
The Health Records Department will handle the release of client
information requests, and in most cases we must obtain consent
from the client
first. Volunteers are responsible for maintaining the
confidentiality
of client information whether it is conveyed verbally,
in writing, electronically, in photograph, on film or by other means.
Baycrest Personal Information (BPI) means information disclosed
by Baycrest to you about an identifiable individual and includes
personal health information.
Do not use, disclose, remove or copy from Baycrest any
BPI, except
as
required by law or permitted by Baycrest. You are responsible to
protect BPI against loss, theft, unauthorized access, copying or
modification.
