What should you do if you see a client
who appears lost?
Try to find a Baycrest staff member. Call the
communications centre at extension 2130 or ask someone
else to call while you stay with the person until a staff
member arrives. Try to get his or her name and a
description of the person, his or her location and where
he or she plans to go. Establish eye contact, speak softly
and ask "can I help you" or "may I walk with you?"
To ensure their safety, clients who may wander are
required to wear a wristband with an electronic device,
which sounds off an alarm if they leave a secured unit
or Baycrest. If you see a client who has set off the
alarm, please report this to any Baycrest staff member.
Wandering Clients
