Baycrest

Impact - Spring 2020

Baycrest Health Sciences & Baycrest Foundation Publications

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Over the course of several months, family partners worked with PFCE to offer valuable feedback on the design and content of the roadmap, resulting in a user- friendly, practical booklet that is now included in onboarding packages, available in Baycrest clinic waiting rooms and public areas and distributed by managers and clinicians to clients and patients. This self-directed resource plays an essential role across the Baycrest campus in supporting patients and their families to make informed, positive choices that promote and improve their health. Home & Community Care in North Toronto Recently, CFPP members worked with the Toronto Central Local Health Integration Network (LHIN) to develop a home and community care model for the new North Toronto Ontario Health Team, of which Baycrest is a part. The project brought together representatives from Sunnybrook Health Sciences, Saint Elizabeth, Loft Community Services and other organizations to form the People Centred Care Council Working Group, with the goal of creating a long-term vision that modernizes and better integrates home and community care. The plan strives to offer accessible, integrated and compassionate care, driven by what matters most to clients and families, and the CFPP's patient and family centred perspective was invaluable in developing this care model. Home and community care is an increasingly relied-upon approach to healthcare delivery; and this new care model aims to strengthen innovative service delivery, and support efficient and integrated experience for patients and providers. In December 2019, the North Toronto Ontario Health Team received approval to move forward by the Ontario government. The plan includes the elements of home and community care developed by the working group. 1 Rootman, I. & Gordon-El-Bihbety, D. (2008). A vision for a health literate Canada: Report of the expert panel on health literacy. Ottawa, ON: Canadian Public Health Association. http://www.cpha.ca/uploads/portals/h-l/report_e.pdf 2020 BAYCREST IMPACT 27

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