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Portal analy cs: January 1, 2020 to March 31, 2021
Virtual learning for older
adults and their caregivers
We ac vely supported the health literacy and virtual educa on needs of clients, families, residents, caregivers, and the public during the pandemic.
The eLearning and Ed Tech team partnered with Dr. Adriana Shnall from Baycrest@Home and Petro Canada to develop eLearning modules for
family caregivers (caremakers.ca/en/resources).
Patient, Family & Consumer Education (PFCE) Program
• Received the 2020 interna onal Ins tute for Healthcare Advancement Health Literacy Award for outstanding achievement in health literacy for
"Enabling health literate engagement in care in Canada: Development of a new Pa ent, Family & Consumer Educa on program in a post-acute
geriatric rehabilita on and long-term care se ng."
PFCE partnered with:
• The Baycrest Innova on Office (BIO) to pilot a 12-week Technology Enablement for Older Adults (TEA) digital literacy educa on program for older adults.
• The Baycrest Marke ng & Communica ons department, and client and family stakeholders, to design, develop, and deploy "COVID-19
Helpful Resources" - a collec on of diverse, reliable, and mul lingual consumer health resources on the Baycrest.org website; and to launch a
New Health Informa on Portal.
The portal supports our ongoing response to the diverse health literacy needs of clients,
residents, pa ents, families, caregivers, and the public. Baycrest.org/Baycrest/Health-Infor-
ma on is a centralized, online repository for reliable geriatric health informa on culled from
the exis ng website to create a user-friendly naviga onal experience. The portal provides
resources, links, and tools in mul ple formats from Baycrest experts and ve ed external
resources of value. The portal was developed with input from Baycrest's Client and Family
Partner Panel and the Centre for Aging + Brain Health Innova on (CABHI)'s Seniors Advisory
Panel. We are grateful to the donors who made this portal possible through their support of
the PFCE Program.
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