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BrainMatters - Fall/Winter 2023

Baycrest Health Sciences & Baycrest Foundation Publications

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BrainMatters •Fall/Winter 2023 • 21 DENISE MODESTE: A PERSONAL SUPPORT WORKER WITH A PASSION FOR HEALTHCARE For Denise Modeste, working as a personal support worker (PSW) in Baycrest's Apotex Centre, Jewish Home for the Aged is a rewarding and inspiring experience. She has always had a passion for healthcare and a desire to help others. At Baycrest, she has been able to follow her passion and learn new skills, motivating her to further her education and pursue her dream of becoming a nurse. As a PSW, Denise is responsible for helping residents with their daily tasks, such as getting dressed, bathing, brushing, feeding and getting ready for bed. She also helps them participate in various activities that enhance their quality of life, like community drum circles and outdoor planting. A typical day at work is busy but rewarding, she says. For Denise, it's important to respect residents' preferences, choices, independence and dignity, and to try to make them feel comfortable and happy. This effort does not go unnoticed: residents appreciate her and often thank her. Because care needs can change at any time, Denise works as part of an interprofessional team to provide each resident with the best care possible. Her colleagues always inspire her to strive to improve her skills and knowledge. Denise says working as a PSW has made her more compassionate and empathetic. She cares deeply for her residents and believes that being a PSW will help her in her future role as a nurse because she will have built a strong foundation of compassion, which is integral to the profession. Denise is an example of how Baycrest staff live Baycrest's core values of Compassion, Advocacy, Respect, Excellence and Innovation every day. She is passionate about healthcare and dedicated to enhancing her residents' quality of life.

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