Whenever possible, KLAERU operates on a fee-for-service model where clients are charged on
an hourly basis for services rendered by a KLAERU staff member. Hours are reported on a weekly
basis and invoices issued on a monthly basis. For internal clients, a weekly transfer between cost
centres is implemented. For external clients, cheque payments are requested in a timely fashion.
The cost model is differentiated between internal versus external clients as follows:
INTERNAL CLIENTS
Staff Member Basic
Hourly
Rate
Benefits Institutional
Overhead
Mark-
up
Total
Hourly
Rate
Project Manager $45 Paid by Research Paid by Research 0% $45
Research Assistant $30 Paid by Research Paid by Research 0% $30
Staff Member Basic
Hourly
Rate
Benefits Institutional
Overhead
Mark-up Total Hourly
Rate
% $ % $ % $
Project Manager $45 32 $15.04 20 $9.40 50 $35.72 $107.16
Research Assistant $30 21 $5.46 20 $5.20 50 $18.33 $54.99
EXTERNAL CLIENTS
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CONTACT INFORMATION
Ph. 416-785-2500 ext. 2279
Fax 416-785-2862
lgoos@baycrest.org
Ph. 416-785-2500 ext. 2905
Fax 416-785-4230
raleong@research.baycrest.org
Ph. 416-785-2500 ext. 2757
Fax 416-785-4230
rsham@research.baycrest.org
Baycrest
3560 Bathurst Street
Toronto, Ontario
M6A 2E1
Tel 416-785-2500
www.baycrest.org
DR. LISA GOOS
DIRECTOR,
RESEARCH INNOVATION
& TRANSLATION
DR. ROSANNE ALEONG
SENIOR PROJECT MANAGER,
RESEARCH INNOVATION &
TRANSLATION
ROSALIND SHAM
RESEARCH ASSISTANT,
KLAERU
12
KLAERU BUSINESS MODEL
