Baycrest - End of Life Volunteer Manual
5
Table of Contents
Introduction to palliative care and the role of the
volunteer .....................................................................................6
Family and family dynamics ....................................................16
Emotional/psychological issues and support .......................22
Spiritual issues and support ..................................................29
Physical issues and support, including pain
and symptom management.....................................................33
Effective communication skills ..............................................43
Grief and bereavement .............................................................51
Self care ....................................................................................57
Suggest reading list.................................................................62