Baycrest

Baycrest - End of Life Volunteer Manual 9 Care who enjoys the taste of more salt, the salt shaker would not be kept from them at meal times. Quality Care. All Palliative Care activities are based on nationally accepted principles and norms of practice and standards of professional conduct. Members of the care team are trained and qualified to fulfill their roles. Policies and procedures are based on the best available evidence, and the care team receives ongoing education to ensure quality care. Comprehensiveness and Coordination. The physical, psychosocial, spiritual and practical needs of the person and caregivers/family are assessed – initially and on an ongoing basis and strategies developed to meet those needs. Care is coordinated to minimize the burden on the person and their caregivers and family, and to make effective use of resources. Members of the care team share information to provide the best possible care. Safe and Effective Care. All Palliative Care activities are conducted in a way that is safe, collaborative, accountable and effective, and ensures confidentiality and privacy for the person and their caregivers and family. Accessibility. All Canadians have equal access to timely Palliative Care based on need. Advocacy. The care team – including volunteers – advocates for the needs of the person and family and for high quality Palliative Care. THE PALLIATIVE CARE TEAM The Person who is Dying. The dying person is at the center of the team, guiding and directing his or her care as much as possible. Family Members. Family members are with the dying person at the center of the team, helping to advocate for the dying person along their illness path. The practices reflect the special bond family has in the life of the dying person and so, families may visit whenever they like and stay as long as they like.

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