Baycrest Volunteer Handbook
25
• A client who stands up from a sitting position should remain
standing for a moment before they begin walking. This will
allow the blood a chance to circulate, preventing light-
headedness
• Those who suffer from vision or hearing loss are often anxious
or disoriented. Again, stay close by offering assistance and
emotional support
Client safety
Volunteers perform responsibilities in a manner that supports
Baycrest's safety culture.
Volunteers:
• Recognize and respond in accordance with established policies
and processes
• Report and communicate to their supervisor all client safety
events or incidents such as falls, suspected abuse, agitation or
aggression, exit-seeking, and eating and nutrition incidents
Wandering clients
For safety reasons, some clients need to be
accompanied by a caregiver such as a family
member or private companion when they
leave their units. These clients may wear an
electronic band that can be detected at exit
points including unit doors, stairwell doors
and elevators in the Apotex Centre, Jewish
Home for the Aged, as well as the main
ground floor exits.
At each point there are alarms or locks that
are activated when a cli
ent using the wander-prevention system is
nearby.
These alarms or locks can be deactivated by entering a
code on a keypad at the location. The code can be obtained at the
nursing station. Please exercise caution when escorting a client
