Baycrest - End of Life Volunteer Manual
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• Ask for help when you need it – from your supervisor or other
members of the team. Asking for help is a sign of wisdom, not
failure
• Give timely support, encouragement and praise to other
members of the team, and learn to accept support and praise in
return
• Value the relationships you have. Say the things that are
important to say and express the feelings that are important to
share
• Get to know your own strengths and inner resources so you feel
comfortable with yourself. Be aware of your feelings and how
you experience them – then you will be able to allow others
their feelings of anger, hurt and sadness without rushing in to
comfort, challenge, change, defend or retaliate
• Learn to recognize the difference between complaining that
relieves stress and complaining that reinforces stress
• Surround yourself with growing things, life, colour and
creativity
• Let off steam emotionally and physically regularly
• Use your sense of humour frequently
• Change your routine often and your tasks when you can
• Practice saying "no" so that you can set limits when you need
to
• Become familiar with your own signs of stress and develop ways
to deal with them
• Take time to step back from what is happening to gain
perspective. Be open to new learning, approaches and values
